Description
 
This one-day course will offer the full range of front of house aspects to working in a café/small restaurant environment with specific focus on barista training, and customer service. Learners will gain hands on experience in the safe operation of a commercial coffee machine learning how to prepare and make a range of coffee types, know and observe safe practices in using an espresso machine and grinder, and have a basic understanding of how to shut down and clean the coffee-making equipment.Skills such as customer service and team work will be covered and reinforced through role plays and simulated work scenarios.
 
This course is aimed at providing people looking for a job in cafes or hospitality with some basic experience in the industry. On completion you will receive a Certificate of Achievement.
 
Open to anyone over 15 years of age.
 
Key Details
 
Dates and times:
 
The course runs from 10am-3pm on:

Sat 28 May - Eltham L&LN Training site, 905-907 Main Rd, Eltham (opposite the Burger Lounge, next to Eltham Kindergarten) (15 yrs and over)
 

• a drink bottle

• lunch

• a snack/morning tea if desired

• notepad and pen.

There is a small fridge in the classroom where you can store your lunch for the day

Eligibility for Government Subsidised fees