Select Page

Responsible Service of Alcohol (RSA)



Our 4-hr accredited RSA course delivered face-to-face in Eltham covers all aspects required to responsibly sell, serve or supply alcohol.
If you are looking to work in the hospitality industry in a position that requires you to serve alcohol, it is mandatory to hold a current accredited Responsible Service of Alcohol RSA Certificate.

The course involves a mix of theory through Powerpoint presentations and practical activities such as role play and pouring drinks to measure.  There is an assessment to complete at the end of the course.
You will receive an accredited RSA Certificate upon completion of the course.
What is RSA all about?
Alcohol is a drug and therefore Governments regulate its sale and supply and determine the rules which control who is able to sell liquor and who is able to consume it. These rules are contained in Acts of Parliament or Legislation. Responsible Service of Alcohol (RSA) means selling, serving and supplying liquor in a responsible manner and in accordance with the law. It also means that Licensees, Approved Managers and staff who sell or supply liquor are required to conduct their business in a responsible manner and may all be held accountable for their actions. Each State and Territory has its own laws with regard to liquor. The legislation aims to ensure that alcohol is sold by responsible people in a responsible manner and that the possible harmful effects of alcohol are minimized or avoided (harm minimization). The legislation also aims to identify:
• Who alcohol may not be served to e.g. minors or unduly intoxicated persons
• When alcohol may be consumed e.g. trading hours on licensed premises
• How alcohol may be sold e.g. authorities related to different license types
This course is delivered by 1SDOTraining on behalf of Living & Learning Nillumbik
This course is open to anyone aged 17 ½

What to Bring
You will be required to do an assessment at the end of the training. Please bring a laptop to the class to complete this assessment. 


This course is held at our Eltham Training Site - 907 Main Rd, Eltham (War Memorial Hall)



Target Audience:


Learning Outcomes:


Learning Methods:


Program Benefits:


Upcoming Workshops

Name Location Date Cost

Contact us



  • Diamond Creek
  • 119 Cowin Street
  • Diamond Creek 3089

  • Eltham
  • 739 Main Road
  • Eltham 3095

  • Panton Hill
  • 18 Bishops Road
  • Panton Hill 3759

  • Nillumbik Shire Council trading as Living &
  • Learning Nillumbik, Registered Training
  • Organisation No. 3989, ABN 64 487 894 794

Visit our other sites

© 2018 Living & Learning Nillumbik